Have you signed up for a Pet Portal yet? Here are some helpful instructions to sign up for an account or activate an account that you already have.
To create a new Pet Portal account, we need to have your email on file. Once we have entered it into our system, you will receive an email within 24 hours to activate your account. In the email, there will be a link to activate your account. You must use this link within 7 days. This will take you to a page that requests you to set up a password for your account. Once that is done, you will be directed to your Pet Portal Home page.
If you do not receive your initial activation email click here and click “Activate Now”. The system will ask to search for your email, and once it is found, it will resend an email for you to reset your password.
To access your Pet Portal at any time, go to our home page, click on the Pet Portal button, and log in with your email and password.
If you have any issues with your Pet Portal, you can contact us or the Pet Portal Customer Support line at 1-888-799-8387, extension #2.
To create a new Pet Portal account, we need to have your email on file. Once we have entered it into our system, you will receive an email within 24 hours to activate your account. In the email, there will be a link to activate your account. You must use this link within 7 days. This will take you to a page that requests you to set up a password for your account. Once that is done, you will be directed to your Pet Portal Home page.
If you do not receive your initial activation email click here and click “Activate Now”. The system will ask to search for your email, and once it is found, it will resend an email for you to reset your password.
To access your Pet Portal at any time, go to our home page, click on the Pet Portal button, and log in with your email and password.
If you have any issues with your Pet Portal, you can contact us or the Pet Portal Customer Support line at 1-888-799-8387, extension #2.
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